Products in stock are typically dispatched within 1-7 working days. Certain original items or engine assemblies may take 1-45 days to be shipped. Air freight items are usually received within 3-7 working days, while sea freight items typically arrive within 30 days.

We will choose the optimal shipping method based on your address. The tracking number will be sent to your email. Please feel free to contact us if you have any questions.

Once your order has been shipped, the shipping address cannot be modified. Please ensure your address is accurate before shipment.

Unshipped orders can be canceled, and refunds are processed within 1-3 business days. For shipped orders, please contact the sales team power@yempart.com for assistance.

If your order contains multiple items or overweight products, we may split the shipment to ensure the safety of the goods. You will be notified via email.

For shipped orders, delays could be due to flight shortages, customs inspections, or clearance procedures. Unshipped orders may be delayed due to popular products being out of stock or essential accessories shortages. Weather conditions or natural disasters can also impact transportation timeliness. In special cases, our sales team will email you to discuss order processing based on your preferences.

You can contact us through our contact page! We will be happy to assist you.

sales team:

kali: power@yempart.com